AI Customer Service: Today’s Most Transformative Technologies
TechSee
JUNE 25, 2019
In fact, Gartner predicts that by 2020, 85% of all customer interactions will no longer be managed by humans. Facial recognition identifies and verifies an individual by comparing facial features from a digital image or video to a face database. A Tata Consultancy Services survey found that 31.7% Face and voice recognition.
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