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BirdEye
OCTOBER 24, 2023
This blog recaps the discussion, “Harnessing Automation for Effective Reputation Management,” held at Birdeye View 2023. So without further ado, let me introduce our guest. We do have a tiny subset that is also leveraging the Birdeye platform through our team to do customer surveys. They’re typically shorter.
Kustomer
FEBRUARY 29, 2024
AI Integration – Gorgias has introduced features such as autocomplete AI responses and automated workflows. Reporting and analytics Like most customer service software, Gorgias includes an in-built reporting and analytics feature. In Gorgias, the majority of reporting occurs under the Statistics category.
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