5 Top Customer Service Articles For the Week of May 21, 2018
ShepHyken
MAY 21, 2018
(QSR) In the fight to win back its brick-and-mortar customers, Starbucks is leveraging technological and experiential methods. My Comment: Starbucks is a leader in customer service and experience. Books have been written about the Starbucks experience. My Comment: Why do companies lose customers?
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