Remove Brand Values Remove Brands Remove Customer Focused Remove Customer Service Training
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5 Top Customer Service Articles For the Week of May 7, 2018

ShepHyken

That’s why the online retailer now converses with its customers most frequently through text messages. My Comment: There are many ways for customers to communicate with the companies and brands they do business with. An easy return policy creates customer confidence and trust in the brand.

Article 79
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Core Values are Decision Filters

ShepHyken

Many organizations’ core values include words like honesty and integrity. Office Pride’s core beliefs and values are as follows: Honor God. Increase Brand Value. Total Customer Satisfaction. Shep Hyken is a customer service expert, keynote speaker, and New York Times bestselling business author.

Books 112