Brand Values Customer Service Representative Social Media 
Comm100
SEPTEMBER 5, 2014
The advent of social media has had a huge impact on the customer service industry. Here are nine tips on how to offer the most effective customer service on social media. Here are nine tips on how to offer the most effective customer service on social media.
InteractionMetrics
SEPTEMBER 9, 2024
If you ask your marketing team, “What’s our brand?” Ask them how they allocate their budget, and they’ll list ads, social media, and conference costs. But if you ask them what their customer service strategy is, you’ll probably get blank stares. they’ll give you principles wrapped up in a snappy slogan.
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Comm100
JUNE 30, 2021
To do that, it’s important to have strong communication and interpersonal skills – because the more satisfied they are with how an agent handles any issue or problem, the less likely they’ll be to gripe about bad customer service in their lives – and in this day and age, on social media.
TechSee
MARCH 4, 2024
When customers provide images of their receipt or product, computer vision AI can fairly easily identify the customer, product, and even their particular issue. Providing this information to the customer service representatives accelerates their average handle time while improving the customer experience.
TechSee
MARCH 4, 2024
When customers provide images of their receipt or product, computer vision AI can fairly easily identify the customer, product, and even their particular issue. Providing this information to the customer service representatives accelerates their average handle time while improving the customer experience.
SurveySensum
FEBRUARY 20, 2024
Empower agents to make decisions and take initiative in resolving customer issues promptly. Omnichannel Support Options : Provide support through multiple channels such as phone, email, live chat, and social media to meet customers where they are. This allows customers to quickly ask questions and get immediate responses.
SurveySensum
FEBRUARY 20, 2024
Empower agents to make decisions and take initiative in resolving customer issues promptly. Omnichannel Support Options : Provide support through multiple channels such as phone, email, live chat, and social media to meet customers where they are. This allows customers to quickly ask questions and get immediate responses.
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