Top 20 Books Every Customer Experience Professional Needs to Read Now
Chattermill
MAY 12, 2019
Here are the 20 must read books we ended up with: Our Favourite Books on Customer Experience. The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, and Rick DeLisi. Chief Customer Officer 2.0 Bestselling author Jeanne Bliss’ Chief Customer 2.0
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