C3Centricity

MAY 11, 2020

By now, every CEO knows that a stronger customer focus is the answer to many of their business challenges. Why therefore do so many companies still struggle to adopt a customer-first strategy and culture? According to this article in Forbes, the responsibilities of a CCO are to: Bring The Customer To Life.

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Customer Centricity Chief Customer Officer Return on Investment Culture 77

ChurnZero

MARCH 3, 2020

The world’s only free, invitation only CS Leadership opportunity hosted by Aaaron Thompson the Founder and CEO of Portland Customer Success. ChurnZero is excited to participate and have our Chief Customer Officer, Abby Hammer added to the speaker’s lineup. Customer Success Around the Web.

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2020 Customer Success Events Workshop 72

ChurnZero

JANUARY 15, 2021

The Zoom meeting bar is rising, so Customer Success leaders should be helping their teams prepare to look and sound their best from home, even if their “office” is a utility closet! Customer Success will shift from product- to customer-focused strategies. Bigger budgets for Customer Success.

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2021 Customer Success 2020 Chief Customer Officer 52