CSM Magazine

FEBRUARY 9, 2023

Marketing Strategy An effective marketing strategy is critical for success in the hospitality industry, especially with Airbnbs, where there is a significant amount of competition. Establishing relationships with influencers or travel bloggers who promote tourism in your area can bring in more bookings.

Customer Focused 52

Customer Focused Tourism Travel Hospitality 52

Customer Guru

AUGUST 21, 2018

John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He is a leading contributor to Tourism, Hospitality and Service Industries alike. Kerry Bodine Follow @kerrybodine. Sue Duris Follow @SueDuris.

Customer Experience 115

Customer Experience Consulting Books Customer Experience Professionals 115

Storyminers

JULY 6, 2020

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Bill Quiseng. Kate Leggett.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Bill Quiseng. Kate Leggett.

Customer Service 52

Customer Service Customer Experience Magazine Books 52