Competitive Advantage Customer Focused Customer Service Training Sales 
ShepHyken
FEBRUARY 23, 2022
Great customer-focused companies make it easy to get information quickly. It might be a Frequently Asked Questions page on the company’s website or a video tutorial that teaches exactly what the customer needs without having to call customer support. They want to get information quickly and easily.
ShepHyken
JANUARY 24, 2022
In the past two years, digital customer engagement went from being a fun perk to a business critical must-have. As consumers we enjoy the benefits of early access to the sales on our favorite goods, playlists that anticipate our music interests, celebrations when we reach our 100th ride, and much more on a daily, if not hourly, basis.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ShepHyken
MARCH 16, 2020
Ten Tips to Increase Customer Loyalty by Atlanta Small Business Network. ASBN) Building customer loyalty takes time and effort, but the reward is guaranteed sales. Here are ten strategies to adopt if you want your customers to be loyal to your brand. The challenge for retailers is, how do you create loyal customers?
ShepHyken
JANUARY 8, 2018
Many companies make the mistake of an inconsistent customer experience from one channel to the next, from one location to the next, and even one employee to the next. A lack of consistency destroys confidence, and that destroys sales. For information contact or www.hyken.com. Follow on Twitter: @Hyken.
ShepHyken
MARCH 16, 2020
Ten Tips to Increase Customer Loyalty by Atlanta Small Business Network. ASBN) Building customer loyalty takes time and effort, but the reward is guaranteed sales. Here are ten strategies to adopt if you want your customers to be loyal to your brand. The challenge for retailers is, how do you create loyal customers?
Storyminers
JULY 6, 2020
Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Bruce Temkin. Frank Eliason.
Storyminers
JULY 6, 2020
Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Bruce Temkin. Frank Eliason.
Expert insights. Personalized for you.
129 
Let's personalize your content