ShepHyken

MAY 7, 2018

An easy return policy creates customer confidence and trust in the brand. The Humanoid Touch: How AI is Changing Customer Experience by Deb Miller. Take Your Company’s Customer Experience Efforts to the Community by Adrian Speyer. This article says exactly that and supports the ideas with some good stats.

Article 79

Article 2018 Customer Service Magazine 79

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. Empathy: A short experiential course designed to inspire a true culture of empathy.

Customer Service 53

Customer Service Download Customer Service Training Customers 53

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. Empathy: A short experiential course designed to inspire a true culture of empathy.

Customer Service 40

Customer Service Seminar Customer Service Training Customers 40