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CX Leadership in the International Gas and Energy B2B Industry with Antonio Susta

Customer Bliss

Now, as a CX leader at Linde Group Italy, he has the support he needs to lead and implement a CX transformation, per the company’s new focus. Based off his experience in marketing and sales, and managing an Air Liquide branch, he realized that improving customers’ lives is meaningful and wanted to be a part of that.

B2B 107
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How to use customer service training videos to improve your business

ViiBE Blog

One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. Customer service in other cultures. Some more basics.

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How to use customer service training videos to improve your business

ViiBE Blog

One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym. Customer service in other cultures. Some more basics.

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Improve Employee Experience: 30+ Best Practices

ProProfs Chat

A good employee experience is a combination of many factors like work challenges, good relationships with managers, career growth prospects, peer-to-peer communication, and more. This acts as a reference guide for all the managers and team members alike. Create a robust culture of disseminating company information to your employees.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Webb is a certified management consultant who works with the top brands in the world. Ben Harris. Angie Stocklin. Scott Cundill. Nicholas J. nickwebbcom.