Customer Expectations Customer Relationship Management Return on Investment Telecommunications 
InMoment XI
JANUARY 16, 2024
The integration of AI technologies empowers businesses to navigate the evolving landscape of customer service with agility and responsiveness, ensuring sustained success in meeting and exceeding customer expectations. Compatibility with other systems ensures a cohesive and interconnected customer service ecosystem.
West Monroe
JANUARY 23, 2022
Increasingly frequent and extreme weather events are causing customers to think differently about how they get their energy and what products and services they’re willing to pay for. Changes are expected as regulators shift from cost-of-service models to performance-based ratemaking.
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