5 Top Customer Service Articles for the Week of May 13, 2019
ShepHyken
MAY 12, 2019
Are you reactive, proactive or predictive when it comes to customers? CEO Magazine) The introduction of Voice of the Customer solutions enables a predictive management style that operates effectively the same way that a check-up at the doctor does. by Michael Stelzer. Follow on Twitter: @Hyken.
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