Currency Alliance

JUNE 16, 2020

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause. What really stood out is which brands were pulling off these feats.

Magazine 52

Magazine Loyalty Innovation 2020 52

ProProfs Chat

MAY 28, 2020

Your customers might be constantly ranting about the infinite emails they receive, despite that email is still a remarkably effective communication channel. Constantly engaging with your customers on social media channels is the key to coming across as a brand they can resonate with and stay loyal to.

Loyalty 93

Loyalty Brands Customer Experience Loyalty Programs 93

ProProfs Chat

AUGUST 6, 2021

Not just that, you can use the power of multiple channels like email, website, SMS, to collect feedback. Design custom employee satisfaction and eNPS surveys for different employee touchpoints. Collect feedback via multiple channels like SMS, email, website, mobile, and more. You have the option to create offline surveys.

Engagement 98

Engagement Feedback Culture 2021 98

Currency Alliance

FEBRUARY 10, 2020

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. Yet even in those countries, constraints remain that limit a customer’s benefit.

Loyalty Programs 52

Loyalty Programs Loyalty Hotels Travel 52