Employee Experience Strategy: Do’s and Don’ts
SurveySparrow
APRIL 18, 2021
Imagine this. . Anytime you visit your favorite cafè, you choose to have the same coffee order. The barista soon realizes that you are a regular customer and notes down your usual purchase. So the next time you visit them, they have your order ready to go. Wouldn’t you agree that this small gesture would make your customer experience more enjoyable?
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