Beyond Philosophy

JUNE 17, 2023

You probably don’t say no to people enough, especially if it’s to your boss. Like most of us, you are conditioned to cooperate with others, which means we usually say yes to most requests to avoid conflict. However, learning to say no in the right way, might also avoid conflict while simultaneously giving you back control over your life.

Books 78

Books Consumers Connections Marketing 78

C3Centricity

JUNE 17, 2023

Things are moving faster than ever these days, aren’t they?

Feedback 90

Feedback Customer Centricity Consumers Customers 90

Doing CX Right

JUNE 17, 2023

Ron Kaufman, Global CX leader, and Stacy Sherman reveal tactics to shift toxic company silos into customer service culture excellence. Learn from a real-life transformational case study to advance your results. The post From Vision to Reality: Building a Customer Service Culture the Right Way appeared first on Doing CX Right.

Culture 52

Culture Customer Service Customers 52

SurveySparrow

JUNE 17, 2023

There’s an old saying: “You’re only as good as your last game.” But in the world of coaching, whether in business, sports, or life, you’re only as good as your ability to improve. This improvement relies heavily on feedback, and therein lies the importance of developing the perfect coaching effectiveness survey questions.

Sports 52

Sports Feedback Communication Measurement 52

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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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