SurveySensum

MARCH 10, 2023

In this blog post, we will explore customer retention strategies that can help you keep your customers happy and loyal and ultimately contribute to the growth and success of your business. With a single NPS question – “how likely would you recommend our brand to your friend and colleague?”

Customer Retention 52

Customer Retention NPS Net Promoter Score Social Media 52

SaleMove

MARCH 10, 2023

The post One For All: Listerhill Credit Union Provides Digital Service For All Skill Levels appeared first on Glia Blog | Digital Customer Service Explained. Digital service can be alienating for those without tech skills: here’s how Listerhill Credit Union made sure theirs was intuitive and accessible for all.

Blog 83

Blog Customer Service Customers Customer Experience 83

kommunicate

MARCH 10, 2023

The post Why Your Chatbot Needs a CMS Integration To Enhance Business Operations appeared first on Kommunicate Blog. However, to truly enhance the capabilities of your chatbot and provide a seamless customer experience, it is essential [.]

2023 98

2023 Blog Customer Experience Customers 98

ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

Customer Success 98

Customer Success Blog Customers Feedback 98

ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

Customer Success 75

Customer Success Blog Customers Feedback 75

Horizon CX

MARCH 10, 2023

Many articles, blogs, consulting hours, and attention have been invested with this in mind. Yet does the evidence support this? I admit to not having seen a serious evidence-driven study of the pros and cons, but through my work, I increasingly doubt the premise and offer some thought starters to consider.

2007 52

2007 NPS 2023 2022 52

Feedbackly

MARCH 10, 2023

Collaboration is what makes the magic happen, and that’s why aiwifi and Feedbackly have partnered to offer their customers comprehensive customer experience solutions specifically for WiFi networks. Aiwifi is a fast-growing company that offers AI-based Wifi marketing analytics and loyalty system for businesses of all sizes.

Touchpoint 52

Touchpoint Feedback Net Promoter Score Omnichannel 52