perspectives point-of-view the-importance-of-digital-employee-onboarding-and-how-to-achieve-it-in-a-digital-workplace 
Amity
DECEMBER 9, 2016
While wading through this endless sea of content, I’ve recently read a few amazing articles that speak about how to market to your current customers in order to increase retention and help them continuously succeed—and it got me thinking: What if we took a look in the other direction? Pay attention in pre-sales calls.
Storyminers
JULY 6, 2020
Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Thought leaders come in all shapes and sizes. This is especially true in the customer service industry.
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Bold360
DECEMBER 1, 2016
Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. With myriad features and functionality, evaluating customer experience software isn’t a cut-and-dry process. In fact, sometimes it can seem. Anna Morrish. Manick Bhan.
Storyminers
JULY 6, 2020
Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Thought leaders come in all shapes and sizes. This is especially true in the customer service industry.
Russel Lolacher
FEBRUARY 6, 2022
In episode seven of Relationships at Work, I hang out with Erin Hallett , the Director of Alumni and External Engagement at Cambridge Judge Business School and advocate for better mental health in the workplace. How we can show up at work to support others mental health. Check out all the episodes of Relationships at Work.
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