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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. In addition, Eric is a member of Miele’s International Service team, to help identify, streamline and share global best practices and promote service excellence.

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The Phone Co-op Wins Best Consumer Facing Award

CSM Magazine

The Phone Co-op, based in Chipping Norton and Manchester, UK has won the Best Consumer Facing award at the UK Social Enterprise Awards. The Phone Co-op is a consumer co-operative that exists to serve its members, and inspire others with an alternative, better model for business and the economy.

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Companies That Outsource Call Center Operations

Magellan Solutions

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. As the lifeblood of most industries, there is no wonder why even the largest multinational companies aim to attract and please as many consumers as they can. Wells Fargo & Co.