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Why simplicity is crucial for SaaS businesses (and how to keep things simple)

Gainsight

You see, simplicity itself is quite possibly THE underlying principle and North Star that guides every SaaS founder’s visionary approach to starting a company in the first place—even more so than our old favorite term circa 2002-2020: “disruption.” ” And it’s easy to see why. How to keep things simple.

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Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. Three Ways to Turn Data Into Experiences – Story Miners & CX Workout.

Webinar 40
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article thumbnail

Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. Full transcript below: Hello everyone! It’s been about 16 years and all fun.

Webinar 40
article thumbnail

Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. Full transcript below: Hello everyone! It’s been about 16 years and all fun.