Remove 2006 Remove Brands Remove Feedback Remove Net Promoter Score
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How Marmalade Insurance Has Utilised Customer Feedback Software to Help Improve CSAT and Increase Their Net Promoter Score

CSM Magazine

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. They’re a great example of a customer feedback process done right”. About CustomerSure.

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How Marmalade Insurance has utilised customer feedback software to help improve CSAT and increase their NPS

customer sure

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. Part of this approach is their customer feedback process, which they introduced in 2020, with the help of CustomerSure.

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SurveyGizmo Launches Activated NPS Solution

SurveyGizmo

Companies can now respond immediately and individually to customer feedback. – SurveyGizmo launched its Activated NPS Solution today, making it easy to respond to Net Promoter Score (NPS) feedback immediately and directly to drive higher customer engagement. January 29, 2020 07:00 AM Eastern Standard Time.

NPS 52
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The Reasons Behind Apple’s Customer Loyalty and High NPS

Retently

Apple’s customer satisfaction and loyalty have been growing steadily over the years, reflecting the way consumers view the brand. According to NPS Benchmarks , Apple’s NPS score in 2017 was a resounding 72 , which is significantly higher than the average NPS score of the consumer electronics industry.

NPS 102
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Data Science Reveals 3 Problems with the NPS Dogma

Bob Hayes

The Net Promoter Score (NPS), a metric used to gauge the health of the customer relationship, has been used by companies for years. Second, the calculation of the metric (a difference score) results in an ambiguous score that is difficult to interpret. 2006; Gruca & Rego, 2005). NPS Background.

NPS 89
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Data Science Reveals 3 Problems with the NPS Dogma

Bob Hayes

The Net Promoter Score (NPS), a metric used to gauge the health of the customer relationship, has been used by companies for years. Second, the calculation of the metric (a difference score) results in an ambiguous score that is difficult to interpret. 2006; Gruca & Rego, 2005). NPS Background.

NPS 86
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LimeSurvey vs SurveyMonkey: A Detailed Comparison (Features + Pricing)

SurveySparrow

Online survey tools have become the de-facto option to collect feedback of any kind. Despite increasing competition, SurveyMonkey maintains its good reputation, thanks to its longstanding partnerships with major brands. As a result, LimeSurvey stands as an exceptional software for collecting customer feedback.