Human-Centered Design at Northern Trust, With Scott Dille [CB3]
Customer Bliss
MAY 3, 2016
You will hear how they engaged and united the leadership team with the “human voice” of the client, how they built a lab dedicated to the practice of human-centered and emotions based study, and how they used that lab to tap into unique opportunities to deliver value to customers and partners. About Scott Dille. Connect with Scott.
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