ClearAction

FEBRUARY 7, 2016

Customer-Focused Marketing. Customer Experience Management Improves Brand Value article. Customer Experience Management is a Lucrative Opportunity for Marketers article. Marketing Wins Strategic Clout by Driving Customer Experience BKM: Aon. 1 2009 Customer Experience Maturity Monitor, Peppers & Rogers Group.

Article 48

Article Customer Experience 2009 White Paper 48

BirdEye

OCTOBER 6, 2023

Your brand reputation management should be your #1 marketing priority. Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty. What is reputational risk in marketing?

Social Media 57

Social Media Airlines 2009 Financial 57

SurveySparrow

JUNE 9, 2020

Giphy partners with brands to host GIFs that can be used for marketing promotions. The company has partnered with more than 200 brands to host all their existing content on their own branded channel. Founded in 2009, Imgur is an image-sharing community where viral images and memes are shared.

2020 64

2020 Entertainment Culture Brands 64

CX University

OCTOBER 19, 2017

Strategy is how a quality product gets into the market and becomes known globally. Either the product would lack quality, the design would lack quality, or the culture would prevent it from reaching market in the most effective way possible. Design is a concept for both the product and the experience. Virtually all phones do.)

Customer Experience 66

Customer Experience Culture Metrics Airlines 66