2013 Brand Values Innovation Roadmap 
SmartKarrot
JANUARY 5, 2021
Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. An accomplished Customer Success strategist, Irit has the rich legacy of being voted as one of the Top 100 Customer Success Strategists since 2013.
CX University
OCTOBER 19, 2017
Paul Segre , the Genesys CEO, says you can’t have exceptional omnichannel products without a focus on innovation and quality. The open market impact was disastrous in brand value, perception, customer experience and trust. Involve customers, partners, and employees in the testing process: Add this to roadmap and delivery.
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