2013 Innovation Roadmap 
Customer Alignment
MARCH 2, 2018
months in 2013 but it still has the shortest lifespan among all C-suite executives, according to research conducted in 2010 by the Chief Customer Officer Council. Day 61-90: EXECUTE a roadmap which breaks down how and when you will get to the blueprint Establish and agree the high-level work streams with the wider working team.
Gainsight
JULY 11, 2023
I’m so proud of and grateful for the Northpassians who came together to innovate and build our remarkable company. Northpass was born in November 2013, just eight weeks after my wife and I welcomed our first child. Gainsight has 500 R&D personnel and a proven track record of delivering cutting-edge innovation at scale.
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Gainsight
OCTOBER 7, 2019
What a way to expedite our product roadmap, ensuring our priorities are in line with our customers and meeting their demands. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. Speaking of innovation – our team recently launched a new feature for Gainsight PX.
SmartKarrot
JANUARY 5, 2021
Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. An accomplished Customer Success strategist, Irit has the rich legacy of being voted as one of the Top 100 Customer Success Strategists since 2013.
Gainsight
OCTOBER 22, 2020
By the end of 2013, he was exhausted and depressed. . He believes in partnering with engineering managers and the need to lay out a strategic roadmap. It is a balance between maintenance, innovation, and what the need is. Around 2012, for 18 months, Chris was working as a Frontline PM. Small teams win.
SurveySensum
JULY 14, 2020
She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].
Gainsight
FEBRUARY 2, 2024
In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers. Northpass is now Gainsight Customer Education , and we’re excited to continue innovating together. However, one-on-one consulting has some downsides.
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