2013, Brand Values and Roadmap

Top 50 Customer Success Influencers 2021

SmartKarrot

JANUARY 5, 2021

Being an esteemed leader and strategically managing the Customer Success teams at eminent organizations throughout the past few years of her career, she has successfully pioneered the art of transforming customer experiences into personalized brand value generation tactics. Kristen Hayer. Irit Eizips. Curtis Bingham.

Customer Success

Customer Success 2021 Chief Customer Officer Leadership

Your Customer Experience is Superficial unless you have the “Q”

CX University

OCTOBER 19, 2017

The open market impact was disastrous in brand value, perception, customer experience and trust. In fact, overall, companies are losing about $62 billion per year on poor services and customer experience — in 2013, that number was around $40 billion/year, so it’s growing rapidly. That’s a cornerstone of trust.

Customer Experience

Customer Experience Culture Metrics Airlines

CXDNA Update

Top 50 Customer Success Influencers 2021

Your Customer Experience is Superficial unless you have the “Q”

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