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SaaS Customer Experience Starts in the C-Suite

Experience Investigators by 360Connext

In 2003 there were 30 Chief Customer Officers worldwide according to the Chief Customer Officer (CCO) Council, reaching 450 by 2011. More Posts Follow Me: The post SaaS Customer Experience Starts in the C-Suite appeared first on Customer Experience Consulting.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Ruling the Customer Success industry with her tried-and-tested business growth practices, Jeanne is a celebrated coach to over 20,000 leaders and a 5-time Chief Customer Officer with global giants. he has been supporting the customer relationship management professionals and teams for over decades now.

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The journey to becoming a Customer Success Professional – By Irit Eizips

SurveySensum

Irit Eizips is the Chief Customer Officer & CEO at CSM Practice. Being pivotal in shaping Customer Success’ best practices, she has been nominated as a top Customer Success strategist and influencer, year after year, since 2013. About CSM Practice.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. She is now Chief Customer Officer at ClearAction Continuum. LinkedIn : [link]. Website : [link].

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. By 2013, her book eBay For Dummies was one of the best sellers on the topic. Kate Leggett. Lynn Hunsaker.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. By 2013, her book eBay For Dummies was one of the best sellers on the topic. Kate Leggett. Lynn Hunsaker.