5 Top Customer Service Articles For the Week of December 3, 2017
ShepHyken
DECEMBER 4, 2017
And happiness is what customers will feel when everything is going right until something goes wrong. Relief can take you back to happiness, and maybe even create customer confidence (a key to creating loyalty) along the way. 5 Customer Experience Lessons from the World’s Biggest Brands Marketing by Kristian Bannister.
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