Remove 2020 Remove Brand Values Remove Innovation Remove Roadmap
article thumbnail

6 ways to renew (and stick to!) your CX vows

Think Customers

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience?

Roadmap 52
article thumbnail

POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

This article was written by James Lanyon, EVP, Strategy & Innovation ( james.lanyon@materialplus.io ) , and Sean Eidson, VP, Strategy & Innovation ( sean.eidson@materialplus.io ) at Material. By the end of 2020 it was estimated that approximately 110,000 U.S. It’s hard to underscore the franchise value concept enough.

2022 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Where is the new growth for restaurants?

Strativity

By the end of 2020 it was estimated that approximately 110,000 U.S. To get there, restaurants need to embrace change as a constant and then optimize, roadmap, and even blow some things up in order to respond faster and exceed customer needs. Material works with some of the largest and most innovative restaurant brands.

2022 52
article thumbnail

Top 50 Customer Success Influencers 2021

SmartKarrot

Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. Making it to the Top 25 Customer Success Influencers in 2020, Kristi has turned the tables for hyper-growth B2B SaaS companies. Julie Hogan. Kristen Hayer.