Stella Connect

DECEMBER 7, 2021

We published these insights on the future of customer service in our free report, Customer Service Trends for 2022: Preparing for the Future of Customer Service , which is now available to download. . 5 Best Practices from Our 2022 Insights on the Future of Customer Service Report. Providing coaching for your frontline agents.

Insights 99

Insights Customer Service 2022 Customer Satisfaction 99

CSM Magazine

FEBRUARY 7, 2023

Others who learned from the past will continue to invest in new CX technologies. Top 5 Money-Saving CX Strategies Whichever direction you take, focus on making your customers feel valued. Stay true to your brand values. For more ideas and inspiration, download our State of the Contact Centre Report 2022.

Customer Experience 52

Customer Experience 2007 2009 Customer Service Strategies 52

TechSee

AUGUST 17, 2022

Our 2022 State of Customer Loyalty report found that churn resulting from poor customer service is up 10% compared with pre-pandemic numbers. In this post, we explore how the rules of maintaining customer loyalty have changed, and how visual technology closes these gaps. . Reduce Churn – Sensitivity to poor experience .

Loyalty 109

Loyalty 2022 Poor Customer Service Customer Journey 109

Strativity

APRIL 27, 2023

The real winners: food delivery apps The category story in Q1, 2, and 3 has been growth for QSR brands. Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! Third-party services represent ~52% of the downloads.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

The real winners: food delivery apps The category story in Q1, 2, and 3 has been growth for QSR brands. Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! Third-party services represent ~52% of the downloads.

2022 52

2022 Roadmap Customer Relationships Brands 52

ViiBE Blog

JANUARY 20, 2022

Download now 2.2. Download now 2.3. If the issue is impossible to resolve by using it, ViiBE can easily connect the customer with the right expert. It is a great way to analyse the different aspects of the interactions, as well as develop a knowledge base for future employee training.

Touchpoint 52

Touchpoint Interaction E-support Social Media 52