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Free Webinar: Designing A Customer Service Strategy That Thrives in 2022

CSM Magazine

Taking place February 15th (11am Eastern/4pm GMT), ‘ Designing A Customer Service Strategy That Thrives in 2022 ’ will feature insights from senior leaders at The New York Times, PVH Corp (Tommy Hilfiger/Calvin Klein) & Momentive, and will ensure you leave with the strategies you need to reinvigorate your 2022 strategy!

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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

If you missed the 2022 list, you can check it out here. Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work.

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Pulse 2022: 15 Speakers You Don’t Want to Miss!

Gainsight

Hubspot is an incredible organization that understands both the customer and employee experience. A female Chief Customer Officer ascended into the CEO position. He once stated in CEO Magazine that “Millions of people come to our community for advice and tutorials.

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5 Top Customer Service Articles of the Week 7-25-2022

ShepHyken

They also need to think about employees. A good employee experience (EX) supports and enhances customer experience (CX) in many ways. My Comment: If you want a good customer experience (CX), the company needs to create a good employee experience (EX). Quite a bit.

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