Why Apple’s NPS is the best in the Industry?
SurveySparrow
SEPTEMBER 22, 2022
It’s calculated by asking customers how likely they are to recommend a company’s products or services to a friend or family member on a scale of 0-10. As of 2022, Apple’s NPS score is 72 — almost 20 points higher than the industry average of 54. Apple has the most loyal customers: Here’s why! Innovation.
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