Remove 2022 Remove E-support Remove Loyalty Programs Remove Technology
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5 Top Customer Service Articles of the Week 1-2-2023

ShepHyken

Entrepreneur) Customer loyalty is an essential source of revenue for any business. Use these four tips to create a customer loyalty program that will give you the highest return on your investment. My Comment: How do we create customer loyalty? This goes way beyond loyalty programs. by Matt Bertram.

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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. But the success of these programs has as much to do with insights as technology. Match your value proposition to consumer appetites.

Brands 52
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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Technology is a means, not an end. That’s not the case.

2022 52
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Where is the new growth for restaurants?

Strativity

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Technology is a means, not an end. That’s not the case.

2022 52
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. Offer real-time assistance through live chat support to help customers with any questions or concerns they may have during the checkout process.

Retail 52