Remove 2022 Remove Engagement Remove Loyalty Remove Rewards Programs
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Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

Check your wallet (digital and/or physical) – do you have loyalty cards for your favorite retail outlets? loyalty programs on average. Ulta tells a similar story— 95% of their revenue comes from their loyalty program members. The data is clear—loyalty pays… but it is often harder to achieve than it looks.

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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs.

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Reducing bonus abusers – a quick how-to guide

Optimove

Always on the lookout for ways to take advantage of bonus offers, bend the rules, and exploit promotions to maximize their gains, bonus abusers are the proverbial pain in the backside of every online gaming operator – at last count (2022) 71% of operators had reported an increase in promotion abuse.

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5 Top Customer Service Articles of the Week 5-30-2022

ShepHyken

This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. CustomerThink) Considering the cost of attracting new customers ­– one estimate is seven times more than keeping existing ones – many companies would do better to focus on retaining their engaged enrollees. Follow on Twitter: @Hyken.

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Third-party services represent ~52% of the downloads.

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Where is the new growth for restaurants?

Strativity

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Third-party services represent ~52% of the downloads.

2022 52
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Top 10 Loyalty Program Best Practices for B2B Companies

SmartKarrot

B2B businesses need to reward their loyal clients frequently. While B2C loyalty programs are quite popular, B2B SaaS companies have to keep certain best practices in mind. Customer loyalty is the base of customer retention. What is a B2B Customer Loyalty Program? Select a bunch of relevant rewards.