2022 Interaction Loyalty Programs Omnichannel 
Retently
APRIL 5, 2024
Now, let’s cut to the chaise to uncover practical strategies that create such engaging retail experiences that foster loyalty and repeat business. Retailers who understand and strategically use an omnichannel approach are more likely to build strong, lasting relationships with their customers.
CSM Magazine
SEPTEMBER 8, 2023
As of 2022, global e-commerce sales surpassed $5.7 Gamified Loyalty Programs The world loves games, and e-commerce is no exception. Interactive Content for Enhanced Engagement If content is king, interactive content is the emperor. trillion, underlining the sector’s explosive growth.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Strativity
MAY 25, 2023
Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. But the success of these programs has as much to do with insights as technology. Plan ahead to anticipate consumers’ changing tastes.
Happy or Not
JANUARY 3, 2022
As the growth of customer interactions in the digital space keeps on accelerating, a remarkable omnichannel experience is a critical success factor. Our objective is to provide richer and deeper insights into the customer experience as well as further improve the capabilities to measure omnichannel customer experience.
SurveySensum
JULY 4, 2023
billion , representing a 9% growth compared to the same period in 2022. Basically why and how customers are interacting with your brand. Analyze customer feedback from various sources such as surveys, social media comments, and customer service interactions. Look for common themes, issues, and trends.
SurveySensum
JULY 4, 2023
billion , representing a 9% growth compared to the same period in 2022. Basically why and how customers are interacting with your brand. Analyze customer feedback from various sources such as surveys, social media comments, and customer service interactions. Look for common themes, issues, and trends.
SurveySensum
JULY 13, 2023
Surveys to take Customer Satisfaction Survey (CSAT) When to take After the customers have interacted with your sales assistants and have been made aware of your brand. Collect feedback by using post-purchase follow-up emails to understand any bottlenecks your customers might have experienced during any interaction at your store.
Expert insights. Personalized for you.
78 
Let's personalize your content