Uniphore

JANUARY 14, 2022

Strategic roadmap to deliver new-age customer experiences. 2022 is the year where companies are innovating to thrive and succeed in the service-driven economy. How are firms and client partners delivering against the omnichannel experience? Register Now. You can unsubscribe anytime. For more details, review our privacy policy.

Roadmap 52

Roadmap Customer Experience Webinar Contact Center 52

Think Customers

DECEMBER 13, 2021

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Here’s a refresher of 6 transformation roadmap steps to help deliver exceptional customer experiences and set your brand apart in the marketplace.

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Roadmap Metrics Customer Journey Customer Journey Mapping 52

West Monroe

JUNE 20, 2022

2022 Outlook: The Future of Healthcare & Life Sciences. Non-traditional healthcare companies, which have long invested in omnichannel retail experiences, naturally leapt ahead on the strength of their customer service models. Featured Content. Focus on data fluency and democratization across the enterprise. Key trends.

Healthcare 52

Healthcare Multi-Channel 2021 Innovation 52

West Monroe

JUNE 20, 2022

Featured Content 2022 Outlook: The Future of Healthcare & Life Sciences Read More By contrast, de novo expansions deliver greater operational oversight and have the advantage of less “integration debt” for net-new platforms.

Healthcare 40

Healthcare Multi-Channel 2021 Innovation 40

West Monroe

JUNE 20, 2022

2022 Outlook: The Future of Healthcare & Life Sciences. Non-traditional healthcare companies, which have long invested in omnichannel retail experiences, naturally leapt ahead on the strength of their customer service models. Featured Content. Focus on data fluency and democratization across the enterprise. Key trends.

Healthcare 40

Healthcare Multi-Channel 2021 Innovation 40