TechSee
APRIL 28, 2020
On the other, they have to find ways to tailor them to get the best out of each platform, without compromising on their messaging or brand values. Omnichannel – an approach that provides an integrated user experience across multiple customer touchpoints – was once thought to be the be-all and end-all of customer interactions.
Strativity
APRIL 27, 2023
The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.
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Strativity
APRIL 27, 2023
The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.
SmartKarrot
SEPTEMBER 25, 2020
Over 40% of the customer interactions will be automated via AI and MI by 2023. You have to nurture the customer’s ambitions, modify your delivery accordingly, and proactively improve your brand value. The Foremost Priority will be Proactive Engagement. In turn, it also develops an efficacious connection between both parties.
SmartKarrot
SEPTEMBER 25, 2020
Over 40% of the customer interactions will be automated via AI and MI by 2023. You have to nurture the customer’s ambitions, modify your delivery accordingly, and proactively improve your brand value. The Foremost Priority will be Proactive Engagement. In turn, it also develops an efficacious connection between both parties.
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