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Multiexperience Strategy: The New Apex of the Customer Journey

TechSee

On the other, they have to find ways to tailor them to get the best out of each platform, without compromising on their messaging or brand values. In the near term, these experiences will often be centered around immersive technologies such as AR, which has evolved beyond the entertainment space into a powerful customer service tool.

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.

2022 52
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Where is the new growth for restaurants?

Strativity

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.

2022 52
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Top 10 Customer Success Trends For 2021

SmartKarrot

The Usage of Technology to Uplift the Customer Success Efforts. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Over 40% of the customer interactions will be automated via AI and MI by 2023. Go Beyond Your Product/ Service.

2021 8
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Top 10 Customer Success Trends For 2021

SmartKarrot

The Usage of Technology to Uplift the Customer Success Efforts. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. Over 40% of the customer interactions will be automated via AI and MI by 2023. Go Beyond Your Product/ Service.

2021 8