2023 Connections Customer Service Training Online Experience 
Lumoa
NOVEMBER 17, 2022
Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs. Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX. Customer Experience in E-commerce Trend Predictions for 2023.
ShepHyken
DECEMBER 26, 2022
They expect their favorite brands to connect with them on a human level. My Comment: If you think that customer loyalty programs are about discounts and points, think again. My Comment: If you think that customer loyalty programs are about discounts and points, think again. Follow on Twitter: @Hyken.
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