InMoment XI

MARCH 25, 2024

From a cost and ROI perspective, the impact and benefits of predictive analytics in customer experience management cannot be ignored. According to Forrester, fewer than 10% of enterprises are advanced in their insights-driven capabilities. It’s an opportunity that your company can capitalize on today.

Customer Experience 260

Customer Experience Social Media E Commerce Retail 260

CSM Magazine

JANUARY 22, 2024

To address these challenges, many businesses rely on software as a service (SaaS) platforms that offer customer service solutions, such as chatbots, ticketing systems, live chat, knowledge bases, feedback tools, and more. According to a report by Grand View Research , the global SaaS customer service market size was valued at USD 261.15

Customer Service 52

Customer Service 2023 E Commerce 2024 52

BirdEye

MARCH 15, 2023

In this blog post, we’ll dive into the latest social media demographics, including the average age of social media users for each platform and what these insights mean for your brand’s social media presence. This lets people build communities, find support networks, and connect with their favorite brands.

Social Media 52

Social Media 2023 Entertainment E Commerce 52

BirdEye

SEPTEMBER 29, 2023

Google Merchant Center Next is a new simplified and redesigned version of the existing Google Merchant Center, announced in the Google Marketing Live 2023. The new dashboard and listing website aim to offer businesses an easier way of managing their product catalogs so that they can run better campaigns and shopping ads.

E Commerce 57

E Commerce 2024 E-support Demo 57

BirdEye

APRIL 14, 2023

Embark on this informative journey with us, and let’s find the perfect accounting software to boost your business’s financial management and growth. Accounting software saves you valuable time , improves accuracy, offers real-time financial insights, ensures tax compliance, and scales with your growing business.

Financial 98

Financial Banking E-support E Commerce 98

SurveySensum

NOVEMBER 23, 2023

We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. This ensures smooth workflow management. Best Features Nicereply features an Intuitive UI dashboard to manage surveys easily.

NPS 52

NPS Net Promoter Score 2024 Multi-Channel 52

BirdEye

JULY 11, 2023

How to write captivating Instagram captions for your business Measuring your success on Instagram FAQs about Instagram captions Download our free 2023 social media toolkit What is an Instagram caption? They provide context, tell your story, share insights, or spark curiosity about your brand. Meet the driving force behind our success!

Social Media 40

Social Media 2023 E Commerce Download 40