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Remove 2024 Remove Customer Confidence Related Topics
Guest Experience Loyalty Programs Brand Values Return on Investment Customer Service Training E-support Customer Journey Mapping Customer Journey Loyalty Connections More Related Topics >
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Top 5 Customer Service & CX Articles for Week of April 29, 2024

ShepHyken

APRIL 28, 2024

While the article focuses on retail (especially e-commerce), anyone from any type of company (B2B and B2C) that has “VIP customers” will want to read this article. 10 Ways to Nurture Customer Confidence by Katie Navarra (The Ascent) Customer confidence drives sales and supports long-lasting loyalty among customers.

2024 70
2024 E Commerce Article Loyalty Programs 70
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Elevating Guest Experiences in Hotels with Integrated CX

InMoment XI

FEBRUARY 7, 2024

According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. It’s a common struggle to effectively analyze this data, and then leverage it to optimize their customer experience (CX) efforts. Travel Trends 2024. ( [link] ). State of the Connected Customer. ( [link] ).

Hotels 260
Hotels Guest Experience Travel 2024 260
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