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9 Important social media trends you need to know in 2023

BirdEye

TikTok saw a whopping $4 billion in advertising revenue in 2021 alone, and that number is expected to triple by 2026. They’re easier to produce and easier to consume, which is ideal because the average human attention span is just eight seconds. The creator economy has forever changed how content is produced and consumed.

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eCommerce Brands Winning Market Share with Social Insight

NetBase

Able to stay one step ahead of consumers, offering what they want, when they want it, ecommerce brands using social insight have early access to consumer conversation and are winning market share. Billion by 2026, Nutrisystem will be a part of that number that sees maximum profit due to their social listening expertise.

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The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. Customer experience wasn’t always given this much importance.

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The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. Customer experience wasn’t always given this much importance.

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100+ social media statistics to help your marketing in 2023

BirdEye

71% of consumers who’ve had positive experiences with brands on social media are more likely to refer them to family and friends. Birdeye social media statistics At Birdeye, we pride ourselves on providing the best possible reputation and customer experience service to our customers. Demographic stats 53.9%