SuiteCX
APRIL 10, 2017
Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. As technology has taken a front seat in the new generation of vehicles, the industry has undergone a tremendous amount of change. Many new entities touching the customer.
SuiteCX
APRIL 10, 2017
Over the past two decades we have witnessed a massive transformation in the automotive industry, driven primarily by advances in technology. As technology has taken a front seat in the new generation of vehicles, the industry has undergone a tremendous amount of change. Many new entities touching the customer.
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Horizon CX
DECEMBER 1, 2023
Let’s explore some examples where organizations have successfully recognized and addressed the perceived needs of their customers, drawing parallels to the role of a CX professional. Apple: Customer-Centric Innovation in Technology Apple is known for its ability to anticipate and address the perceived needs of its customers.
SuiteCX
MARCH 15, 2019
SuiteCX was also identified as a Leader in the Aragon Research Tech Spectrum for Customer Journey Mapping, 2019. The Aragon Research Tech Spectrum for Customer Journey Mapping, 2019 evaluated twenty-seven major providers in this emerging market. SuiteCX was identified in Forrester’s Wave. View the Research.
Lumoa
DECEMBER 18, 2017
Jim, CCXP (Certified Customer Experience Professional), is a founder of a CX consulting agency, Heart of the Customer , and sees the world in a special way: through the eyes of customers. We had a talk with Jim on the future of customer experience and current trends in the field and wanted to share our findings with you.
Strativity
MARCH 20, 2017
the world’s leading customer experience consultancy, announces the addition of Andrew McInnes and David J. McInnes, named Head of Sales for Strativity’s Technology division, has more than 10 years of experience in CX, working across several functional roles to help large organizations create and sustain customer focus.
Customer Bliss
SEPTEMBER 19, 2017
For those driving B2B technology companies, you will not want to miss her actions, path and how she drove success. From her LinkedIn: Libby is the Chief Customer Officer and founding partner of Alteryx, Inc, Alteryx® provides strategic analytics software for enterprise and SMB companies making critical decisions about how to expand and grow.
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