Average Handle Time Loyalty Programs Magazine Technology 
ShepHyken
FEBRUARY 25, 2024
As the technology gets better, cheaper and easier to use — a far cry from the stiff, robotic chatbots of just a year or two ago — more companies will embrace it. Making the program attractive and valuable to your customers is key. Making the program attractive and valuable to your customers is key. Louis Magazine (St.
Talkdesk
JULY 31, 2017
This conversation originally appeared in Opentalk magazine. You meet with customers all the time. Average speed to answer and average handle time are great, but what you really want to do is avoid a second interaction. To read more of Opentalk magazine, click the button below.
Talkdesk
JULY 31, 2017
This conversation originally appeared in Opentalk magazine. You meet with customers all the time. Average speed to answer and average handle time are great, but what you really want to do is avoid a second interaction. To read more of Opentalk magazine, click the button below.
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