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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

By the time we kicked off our new fiscal year in February, planning for Pulse 2020 was well underway. Luckily, Pulse remained a constant – a literal career companion – that brought folks together each and every year to meet and network, share best practices and experience Gainsight’s unique flavor of childlike joy.

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9 SaaS Customer Lifecycle Stages

ProProfs Chat

Each stage allows you to understand the current mindset of your customers and helps you build strategies that encourage them to move to the next stage. Qualify Your Customers. That’s probably because this is the time when your customers approach you without any knowledge about your brand. Sounds off, right?

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35 Essential Questions for Your Next Customer Feedback Questionnaire

Retently

What questions do you include to not only garner responses but also drive your business forward? These invaluable insights can steer the course of your products/services to align closely with what truly matters to your customers. In doing so, you’ll elevate the quality of your offerings and foster brand loyalty in the long run.

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