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Mastering Online Listings: Boost Visibility, Reputation and Conversion 

BirdEye

The easier it is for customers to find you and assess your reputation, the higher your conversion rate will be. This blog post gives you an overview of a panel discussion on mastering online listings for your business. I’m going to be your host for our session today.

Marketing 104
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5 Secrets that Customer Retention Specialists Don’t Want You to Know!

SmartKarrot

It is becoming ever more expensive to acquire a new customer because of more and more competition in marketing your company, hence a churn of even a smaller percentage of existing customers is seen as a major loss when observed from the point of view of a customer’s lifetime value. Align Your Organization Towards Customer Retention .

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Expansion Revenue Management: The Final Frontier for Mature Customer Success / Account Management Teams

SmartKarrot

Unavoidably, this cannot be accomplished if the CSM has not assisted the customer in realizing their desired outcome and the additional value your product provides to their business, regardless of who will own the expansion of the account. . In essence, your current customers spend more than they did the previous month. Not really.