2 Review Management Predictions for 2019
Grade.us
NOVEMBER 20, 2018
five stars, smileys, 1 - 10 scale), users are bifurcated. In late 2017, early 2018, Google decided to update their review guidelines to something they felt was more appropriate for users. How to identify natural vs. coached vs. synthetic reviews. They're asking users to define your business. And then, there's Google.
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