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Utilizing AI for effective customer communications with Birdeye Webchat & Inbox

BirdEye

Genesis Counseling Center faced this challenge head-on and embraced the power of AI for reputation management to manage its customer communications. It was a one-of-a-kind digital user conference that welcomed 50 thought-leaders from leading companies, including Microsoft and Google, and customer experience strategist and author Jay Baer.

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Birdeye makes social media management for multi-location easy 

BirdEye

Our recent webinar, ‘Local social: How to manage social media across locations,’ for Birdeye VIEW 2023, unveils the real-life success story of Valley Veterinary Care’s social media reputation management. The corporate marketing team creates content using employee/client submissions. It’s a huge time saver.

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Workforce Trends to Watch For in the Years to Come with Stacy Sherman

Russel Lolacher

In this episode of Relationships at Work, Russel chats with author and employee experience leader Stacy Sherman on the latest employee experience workforce trends your organization needs to watch and plan for in the years ahead. DoingCXRight Website – Contact , Podcast , Blog , Mentorship. KEY TAKEAWAYS. WORKING FROM HOME.

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What is ERP (Enterprise Resource Planning)?

Circular Edge

Blog Credit: Ian McCue, April 7, 2022 (What is ERP (Enterprise Resource Planning)? Most business professionals have heard the term “ERP,” but they may not know exactly what enterprise resource planning systems can do for their teams. Key Takeaways. Growing companies eventually reach a point where spreadsheets no longer cut it.

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35 Essential Questions for Your Next Customer Feedback Questionnaire

Retently

Key Takeaways Customer feedback questionnaires are a valuable resource for understanding customer expectations and experiences, shaping products/services, and fostering brand loyalty, all of which fuel business growth. Creating an insightful customer feedback questionnaire can seem daunting.

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