Revealed: Prepare Your Customers For Next U.S. Credit Crisis
Beyond Philosophy
MAY 15, 2017
Customer Empathy – Use the digital forum to connect with the customer and bring them back to the fold. Brands are quickly adopting emerging technologies to offer customers the same familiarity and comfort with digital platforms as they had with the malls. 80% of new mobile buyers opt for smartphones, so expect to be responsive.
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