Remove Brands Remove Competitive Advantage Remove Loyalty Programs Remove Multi-Channel
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13 Proven auto repair marketing strategies to boost sales

BirdEye

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

Sales 52
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Loyalty partnerships: optimized models for partner contracting

Currency Alliance

For this reason, only very large partners end up collaborating even though the loyalty program members engage with thousands of medium or smaller potential partners on a daily basis. This is a major opportunity cost for every loyalty program. This workload can now be greatly reduced.

Loyalty 52
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Bad Customer Experience: 10 Examples and Solutions to Turn It Around

SurveySparrow

Bad customer experiences can have far-reaching consequences, impacting customer loyalty, brand reputation, and ultimately your bottom line. CX is the outcome of the overall interaction a customer has with a product, service, or brand. Communication In good CX, customers receive prompt and clear responses from the brand.

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5 Ways to Extract Serious Value from Your Transactional Data

Circular Edge

Ultimately, this analysis helps build strong customer-brand relationships. Grow and scale your business while gaining a competitive advantage with NetSuite’s best-in-class integrated cloud business software and Circular Edge’s expertise in NetSuite implementation , advisory, managed services and direct staffing.

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A Comprehensive Guide to NPS in Retail

SurveySensum

This approach allows businesses to gather meaningful data that accurately reflect a customer’s overall experience with the brand rather than just a single transaction. By using rNPS to measure customer loyalty and build relationships, retail businesses can gain a better understanding of their customer’s needs and preferences.

NPS 52
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Digital Transformation and its impact on Customer Experience

SurveySensum

Digital has become the new channel of interaction amongst the customers. . Customers prefer to interact digitally across social media channels, chats, or apps than on calls. Our average number of support calls has reduced by one third as people now prefer to reach out via social media and digital channels.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices.

2018 84